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With proper care and maintenance, your new clock will last a lifetime. The following information should answer most of your questions on its proper setup.

To avoid “uh-oh” and unnecessary frustration, please review the diagrams and read the unpacking and hanging instructions once before unpacking your new treasure. Then follow the steps once again as you unpack and hang your brand new Cuckoo Clock.

Unpacking & Hanging Your Cuckoo Clock

1. Gently unpack your clock (a), locating the pendulum (b), weights (c), and headboard (d). Your clock may or may not have a headboard and it may have two or three weights, depending on the model. Be sure to save the original box and packing material for future use.



2. Place the clock face down. Open the back of the clock by turning the small metal latch (2a). Remove the back panel and pull the paper out from behind the spiral gong wire on the inside of the back panel (2b).


3. Gently slide out the two bellow clips (3a, 3b) at the upper inside of the clock and save them with the original packing material. Replace the back panel.


4. Turn the clock onto its backside. Push aside the wire lever (4) to unlatch the cuckooʼs door, allowing the door to swing freely. The wire latch should remain affixed to the clock body.



5. At the bottom of the case, you will see a paper packet which secures the clockʼs chains. Loosen and remove the paper packet, allowing the ends of the chains with the round brass washers to extend fully. If there are knots in the chains, untangle them gently. Once the chains are untangled, keep the clock in an upright position to avoid their sliding inside the clock and off the sprocket wheels.



6. For maximum running time, hang your clock approximately 6ʼ off the floor on a secure, strong nail or hook. At this height, the round chain ends should hang about 6” off the floor. Running time will be a full day or week depending on the clock mechanism. If there is no stud behind the wall where the nail is to be driven, use a wallboard anchor (molybolt) or heavy duty fastener of the correct type for your wall. Picture hooks will not provide the necessary level of safety. Make sure the clock hangs flush on the wall and does not lean forward.



7. Attach the pendulum to the “U” shaped wire pendulum leader at the bottom of the clock (7a). Then attach the weights to the hook ends of the chains (7b).


8. Now mount the headboard if there is one.




Cuckoo Clock Operating Instructions

1. Silent Lever. Most River City Cuckoo clocks have a “silent” lever on the side or bottom of the case. Place the lever in the “on” position if you want your clock to “cuckoo” and play music (on models so equipped). In the “silent” or “off” position, , both cuckoo and music are silenced. Avoid placing the lever on “silent” as the cuckoo is sounding; you may, however, move the lever to “on” at any time.


2. Start the clock and place it “in beat.” Gently swing the pendulum to one side to start its momentum and initiate the clockʼs ticking. Listen carefully- if the ticking lacks a perfect or regular rhythm, your clock will run for only a few minutes and then stop. Swing the base of the clock a little to the left or right until the ticking is even. Many owners place a faint pencil mark on the wall along one side of the clock. This can be used to reposition the clock if it is accidentally moved.

3. Set the time by moving the long hand (minute hand) clockwise or counterclockwise. If the short hand (hour hand) is accidentally moved out of place, the hour indicated by the hour hand will disagree with the cuckoo count. You can gently hold the hour hand near the shaft and turn it clockwise or counter-clockwise so that it correctly indicates the number of hours counted by the cuckoo. Then, using both thumbs, push the hand down on the shaft (back towards the dial) to tighten. In the event that your clock stops running and the minute hand wonʼt move forward, turn the minute hand counter-clockwise one hour, then slowly advance it clockwise or counter-wise to the correct time and repeat No. 2 above.

4. Winding the clock. To wind your clock, firmly pull the free ends (ring ends) of the chains to raise the weights to the base of the clock. To avoid the chains coming off the sprockets inside the clock, always keep the weights on the chains. Avoid roughness in winding and never pull on the weights themselves as this may damage the chains or ratchet mechanism. It is impossible to overwind your cuckoo, however you may damage the chains if you continue to pull on them once the weights have reached the base of the clock.

5. Regulating your clock. You can adjust your clock to run faster or slower. To make your clock run faster, unhook the pendulum and slide the pendulum carving up a bit on the pendulum stick; to make the clock run slower, pull the carving down a bit. Reattach the pendulum to the pendulum leader at the base of the clock. Set your clock using an accurate time source after each pendulum adjustment. Once your clock is accurately regulated, you can mark the back side of the pendulum stick with a pencil indicating the position of the carving on the stick. If the carving is accidentally moved, you can easily replace it to its correct position.




Mechanical Cuckoo Clock Troubleshooting

My cuckoo clock is not cuckooing at all!


Problem: Your cuckoo clock is not cuckooing at all.

Solution: Take the bellow clips off of the bellows. The bellow clips are used to keep your clock silent while being shipped. To see if your clock still has its bellow clips on open the back door of the cuckoo clock case. If you see bellow clips gently pull them out. Open the Make sure the silent lever beneath the clock case is pulled down On some clocks the silent lever needs to be pushed up in order for the clock to cuckoo. Make sure the cuckoo clock door is not being blocked by the latch that holds the door closed
If your clock still does not cuckoo after completing the steps above contact your local clock repair shop or if the clock is still under warranty, contact us.

The clock is not cuckooing exactly at the top of the hour


Problem: Your cuckoo clock is cuckooing the cuckoo call at the wrong time (any time other than at the top of the hour).

Solution: Slowly turn the minute hand of the clock clockwise until you hear the a clicking sound that is followed by a the cuckoo call. After the clicking sound and before the clock begins cuckooing remove the weights and stop the pendulum from swinging. Then gently unscrew the screw that secures the minute hand and gently pull the minute hand off of the hand shaft. Then gently place the minute hand back on the hand shaft in the pointing straight up to the XII roman numeral (the top of the hour or :00 position). Secure the minute hand by tightening the screw back onto the hand shaft. Hang the weights back on the chains and put the pendulum in motion. Your clock should now cuckoo at the top of the hour.

My cuckoo clock is gaining or losing time


Problem: The cuckoo clock is running slower or faster than it should be, not keeping time.

Solution: The pendulum swinging beneath the cuckoo clock case controls the timing of the clock. You are able to adjust the weight distribution of the pendulum by sliding the piece connected to the pendulum stick up or down. If your cuckoo clock's timing should ever need adjustment, you can control the speed of your clock by sliding the leaf or oval shape up or down the pendulum stick. Sliding the leaf/oval shape down causes the cuckoo clock to run slightly slower, while sliding the maple leaf up makes the cuckoo clock run slightly faster. It make take several adjustments to get your cuckoo clock time perfectly but once you determine the proper pendulum position you will not have to adjust it again.